At rm99c, safe entertainment is our priority. We provide self-control tools, practical guides, and support resources to ensure every player in Malaysia can enjoy a healthy and responsible gaming experience.
Player safety and well-being are our absolute priority.
Set your own limits at any time through your rm99c account.
Strict age verification to protect minors.
Our support team is here to help you anytime.
Online gaming should be a form of entertainment — something you look forward to as a relaxing weekend or leisure activity, not something that causes stress or anxiety. At rm99c, we understand that the line between healthy entertainment and problematic habits can blur if you're not careful.
That is why rm99c goes beyond offering great games — we also invest in the systems, tools, and resources that help our players engage more mindfully and responsibly. We believe a player who maintains a healthy balance will enjoy our platform for longer, and that is good for everyone.
This guide is not merely a regulatory obligation. It reflects rm99c's core values — that business growth must never come at the expense of our users' well-being. If even one user manages to regain control of their gaming habits with the help of the tools we provide, we consider that a more meaningful success.
Responsible gaming means making conscious, controlled decisions while playing — knowing your own limits, staying within your financial means, and stepping away when it stops being fun. It's about maintaining balance so gaming remains a choice, not a necessity.
A responsible player bets with money set aside for entertainment, sets sensible time limits, and never chases losses with bigger bets. They view gaming as an activity to enjoy, not as a way to generate income or solve financial problems.
Rm99c provides a range of self-control tools that you can set and adjust directly from your account settings. All tools are free and always available.
Set a maximum deposit amount for your chosen period. Once the limit is reached, the rm99c system will automatically block additional deposits until the limit period resets. Limits can be lowered immediately, but increases are subject to a 48-hour waiting period.
Set a maximum loss amount you are willing to absorb within a given period. Once the loss limit is reached, you will not be able to continue wagering for that period. This is one of the most effective tools for preventing the effects of chasing losses.
Set a maximum time allowed for a single gaming session. The rm99c system will alert you as you approach the time limit, and the session will be automatically ended when the set period expires.
Take a break from the rm99c platform for a set period — from 24 hours up to 6 weeks. During the break, you will not be able to log in or make any deposits. This is ideal for anyone who feels they need a short step back.
If you feel you need a long break or want to stop using the platform entirely, self-exclusion can be applied for a minimum of 6 months up to permanent. During this period, your account is fully suspended and cannot be reactivated before the set period ends.
Monitor your gaming patterns by reviewing your deposit history, betting activity, and session history in the "Account History" section of your rm99c profile. Awareness of your own patterns is the first step toward responsible gaming.
Access the rm99c platform via your web browser or mobile app and log in to your account.
Click the profile icon in the top right corner and select "Account Settings" from the dropdown menu.
In your account settings, look for the tab or section titled "Responsible Gaming" or "Self-Control".
Choose the type of limit you want to set — deposit limit, loss limit, session time limit, or the cool-off/self-exclusion option.
All limit changes and self-control tool activations take effect immediately upon confirmation. You will receive a confirmation email as a record.
Problem gambling rarely appears overnight. It usually starts gradually. Recognize these signs before they become more serious:
Feeling the need to increase the amount wagered to achieve the same level of excitement as before.
Borrowing money or selling assets to fund wagering.
Feeling restless, irritable, or uncomfortable when unable to play for a period of time.
Lying to family members or friends about how much time and money you have spent on gaming.
Continuing to play even when it affects your personal relationships, work, or health.
Using gaming as a way to escape problems, stress, or anxiety.
Chasing losses — continuing to play with larger bets in an attempt to recover money already lost.
Neglecting daily responsibilities such as work, family, and bills in favor of gaming.
Answer the following questions honestly. If you answer "Yes" to three or more, it may be the right time to speak with a professional.
Have you ever played using money meant for essentials such as rent, food, or bills?
Have people close to you ever expressed concern about your gaming habits?
Do you feel guilty or regretful after a gaming session, yet find yourself coming back to play shortly after?
Have you ever tried to stop or cut back on your playing time but failed to do so?
Do thoughts about gaming frequently distract you from work or other activities?
Have you ever played longer or wagered more than you originally planned?
The rm99c platform is for adults only. If you are under 18, please leave this site.
Register a free account and use rm99c's self-control tools from day one. Responsible entertainment starts with the right first step.